Privacy Policy

Introduction

At Cloud Sync Services Pte. Ltd., your privacy is a priority. This Privacy Policy details how we handle your personal information in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA). By using our website https://cloudsyncservices.com or providing us with your personal information, you consent to the practices described in this policy.

Collection of Personal Data

We may gather the following types of personal information:

  • Contact Information: Such as your name, email address, and phone number.
  • Usage Information: This includes data on how you interact with our website, including IP address, browser type, and the pages you visit.
  • Technical Information: Details about your device and internet connection, such as your device type, operating system, and browser version.

Purpose of Data Collection

We collect and use your personal data for various purposes, including:

  • Providing Services: To deliver and enhance the services we offer, and to manage our relationships with clients.
  • Communication: To inform you about our services, promotions, and updates.
  • Compliance: To fulfil legal and regulatory obligations.
  • Analytics: To analyse website usage and improve user experience.
  • Marketing: To notify you about products, services, and events that may interest you.

Consent for Data Processing and Storage

By sharing your personal data with Cloud Sync Services, you give your consent for us to collect, use, and disclose it as outlined in this policy. If the collection, use, or disclosure of your data is necessary for performing a contract between you and Cloud Sync Services, your consent is considered automatically given under the PDPA.

Data Storage and Security

We employ reasonable precautions and implement robust security measures to protect your personal data from unauthorised access, use, or disclosure. Your data is securely stored on our servers, with industry-standard protections such as encryption and restricted access.

Disclosure of Personal Data

Your personal information may be shared with:

  • Service Providers: Third-party vendors who support our operations, provided they adhere to strict privacy standards.
  • Authorities: Government or regulatory bodies as required by law, or to protect our legal rights.
  • Business Transactions: In the event of a business transfer, such as a merger or sale of assets, your data may be transferred as part of the transaction.

Your Rights Concerning Your Personal Data

Under the PDPA, you have several rights regarding your personal data, including:

  • Access: Requesting a copy of the personal data we hold about you.
  • Correction: Requesting corrections to any inaccurate or outdated data.
  • Withdrawal of Consent: Withdrawing your consent for us to use or disclose your data, though this may impact the services we can provide.

To exercise any of these rights, please reach out to us using the contact information provided below.

Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymise it.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These tools help us understand user behaviour, monitor site performance, and deliver personalised content.

Changes to This Privacy Policy

Cloud Sync Services may update this policy periodically to reflect changes in our practices or for compliance with legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Information

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights regarding your personal data, please contact us here: Email: contact@cloudsyncservices.com